New Built for MENA merchants on Shopify

WhatsApp automation
that actually sells.

Confirm COD orders. Recover hesitant customers. Request reviews. Notify back-in-stock subscribers. All on WhatsApp — automated, in Arabic and English.

Add to Shopify — Free See how it works →
5.0 on Shopify App Store
Meta-approved messaging
Arabic & English templates included
COD Confirmation
Approved
Hi {{name}} 👋, your order {{order}} has been placed!

Total: {{total}} COD.

Reply CONFIRM ✅ or CANCEL ❌
09:14 AM
EN AR
Utility · MENA
COD Confirmation
Approved
مرحباً {{الاسم}} 👋
تم استلام طلبك {{الطلب}}
الإجمالي: {{المبلغ}}

رد تأكيد ✅ أو إلغاء ❌
٩:١٤ ص
EN AR
Utility · MENA
Upsell
Approved
Hi {{name}} 🌿

Glad you ordered {{product}}!

You might also love:
{{recommendation}}
09:16 AM
EN AR
Marketing · Post-order
Review Request
Approved
Hi {{name}} ⭐

How did you find {{product}}?

Your feedback means a lot:
{{review_link}}
10:02 AM
EN AR
Utility · Post-delivery
Back in Stock
Pending
مرحباً {{الاسم}} 🎉

خبر رائع! {{المنتج}} عاد للمخزون.

اطلبه الآن: {{الرابط}}
٢:٣٠ م
EN AR
Marketing · Restock
COD Reminder
Approved
Hi {{name}}, just a reminder about order {{order}}.

Still want it? Reply CONFIRM ✅
To cancel: CANCEL ❌
11:00 AM
EN AR
Utility · Reminder
Upsell
Approved
مرحباً {{الاسم}} 🌿

سعداء بطلبك {{المنتج}}!

قد يعجبك أيضاً:
{{التوصية}}
٩:١٦ ص
EN AR
Marketing · Post-order
Review Request
Pending
مرحباً {{الاسم}} ⭐

كيف وجدت {{المنتج}}؟

رأيك يهمنا:
{{رابط_التقييم}}
١٠:٠٢ ص
EN AR
Utility · Post-delivery
48K+
Messages sent this month
94%
Average delivery rate
3×
More COD confirmations
<1min
Setup to first message
How it works

Three steps.
Then it runs itself.

Step 01
Install & connect
Add Cutter from the Shopify App Store. Connect your WhatsApp Business Account in two minutes — guided step by step.
Step 02
Choose your templates
Arabic and English drafts are pre-filled and ready to submit. Most templates approved by Meta within hours.
Step 03
Enable and watch
Toggle your automations on. Every new order, delivery, or restock triggers the right message. Your dashboard logs everything in real time.
Automations

Four automations.
One install.

Each one is fully configurable — delays, reminders, templates, language. Set once, runs forever.

COD
Order Confirmation
Message customers the moment a cash-on-delivery order is placed. They reply CONFIRM or CANCEL — and you know exactly what to ship.
Automatic confirm / cancel detection
Configurable reminder if no reply
Auto-cancel Shopify order on rejection
Upsell
Post-Purchase Upsell
Send a product recommendation after a confirmed order. Fires after COD confirmation or payment — you choose when and what to recommend.
Triggers after COD confirmed or paid
Manual, best-seller, or same-collection pick
Configurable delay slider
Reviews
Review Request
Ask for a review when the order is delivered. Integrates with Judge.me for a direct review link. Smart reminders skip customers who already reviewed.
Fires on delivery status — not just fulfillment
Judge.me one-tap review link
Smart reminder skips existing reviewers
Back in Stock
Back in Stock Alert
Customers subscribe on your product page with their WhatsApp number. When stock returns, every subscriber gets an instant notification.
Opt-in widget on your storefront (no code)
Per-variant subscriber tracking
Delay to avoid false restock notifications
Customer reviews

Merchants across MENA trust Cutter.

From Cairo fashion brands to Dubai skincare stores and Riyadh home goods.

"COD was our biggest headache — customers ignored orders and we'd get returns. Cutter fixed that in week one. Our cancellation rate dropped by more than half."

RM
Rania M.
Fashion store · Cairo, Egypt

"The review request automation alone paid for the subscription. Our Judge.me rating went from 3.8 to 4.7 in six weeks from customers who'd never have left a review on their own."

KA
Khalid A.
Home goods · Riyadh, Saudi Arabia

"Setup was shockingly fast. Arabic templates were pre-filled. First WhatsApp confirmation went out the same day I installed. This is what Shopify apps should feel like."

LA
Layla A.
Skincare brand · Dubai, UAE
Trusted on · ·
Everything included

Built for how MENA stores actually work.

WhatsApp
Your own number
Messages come from your store's verified WhatsApp number — not a shared one. Customers recognize you.
Pre-approved templates
EN + AR drafts ready to submit on day one. Most approved within hours of submission.
Reply detection
Reads CONFIRM and CANCEL in Arabic and English. Triggers Shopify actions automatically.
Intelligence
Smart reminders
Follow up if no reply to a COD message. Remind only customers who haven't reviewed — confirmed via Judge.me.
Delay sliders
Configure when each message fires — immediately or up to 72 hours later — with a simple slider.
COD auto-cancel
Customer replies CANCEL → Cutter cancels the Shopify order. No manual work, no missed cancellations.
Dashboard
Real-time logs
Every message sent, delivered, or failed — logged per automation with exact error detail if needed.
COD confirmation rate
Confirmed vs cancelled at a glance. Spot underperforming messages before they become returns.
Subscriber tracking
See who's waiting on back-in-stock alerts, per product and variant, with notification history.
MENA-first

Not adapted.
Built for
this market.

🇪🇬 Egypt
🇸🇦 Saudi Arabia
🇦🇪 UAE

Most WhatsApp automation tools are built for Western markets. Cutter understands COD, Arabic, and the way MENA customers actually shop.

Arabic-native templates
Properly written Arabic, not machine-translated. RTL rendering throughout the app and customer messages.
COD-first design
COD confirmation is the core feature — not an afterthought. Built around the reality that most MENA orders are cash on delivery.
Local phone formats
+20, +966, +971 — automatically normalized to E.164 before sending. Zero failed deliveries from bad formatting.
67%
of MENA e-commerce orders are COD
98%
WhatsApp open rate vs 20% for email
−54%
COD return rate after using Cutter
4.7★
Average Judge.me rating after 6 weeks

Your next order deserves
a follow-up.

Join hundreds of MENA merchants automating their WhatsApp messages with Cutter. Install in one click. First message in minutes.

Add to Shopify — Free No credit card required · Listed on Shopify App Store